Is deleting my account the same as canceling?
No — deleting is far more drastic. It cancels your plan immediately and permanently removes your brands, content, media, voice clones, and social connections. Export first.
No — and the difference is huge. Mixing these up is the most expensive mistake you can make in Ikrames.
Canceling
Canceling your subscription ends your paid plan at the end of the billing period and drops you to free. Your account, brands, and content all stay. Your credits stay.
Deleting your account
Deleting is a full teardown. In one action it:
- cancels your subscription immediately — not at the end of the period,
- permanently removes your brands, content, media, cloned voices, and connected social accounts,
- offers no grace period, no undo, and no trash to recover from.
The only safeguard is a confirmation step where you type your workspace name exactly. There is no proportional refund for time left on a paid plan.
Export before you delete. If there's anything you want to keep, request a data export first — once deletion runs, it's gone for good (can you restore it? — no).
Which one do you want?
- Stop paying, keep your work → cancel.
- Remove everything, permanently → delete, from Settings.
Can I get a refund, a trial, or my money back?
There's a 14-day right of withdrawal, no free trial, and no separate money-back guarantee. The exact terms are in the cancellation policy — this is a summary, not legal advice.
I deleted something by accident — can you restore it?
Account deletion is immediate and permanent — there's no trash and no undo. Export anything you want to keep before you delete.